# Card has been hacked

**URL:** <https://neofinancial.discourse.group/t/card-has-been-hacked/3081>\
**Category:** Community Support\
**Created:** [September 30, 2025, 2:41am UTC](https://neofinancial.discourse.group/t/card-has-been-hacked/3081 "2025-09-30T02:41:18Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Catherine](https://avatars.discourse-cdn.com/v4/letter/c/c67d28/32.png) [@Catherine](https://neofinancial.discourse.group/u/Catherine)\
**Post date:** [September 30, 2025, 2:41am UTC](https://neofinancial.discourse.group/t/card-has-been-hacked/3081/1 "2025-09-30T02:41:18Z")

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can someone help me. my card has been compromised! customer service is offline! 😢

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**Author:** ![Sana\_Neo](https://sea2.discourse-cdn.com/flex002/user_avatar/neofinancial.discourse.group/sana_neo/32/588_2.png) [@Sana\_Neo](https://neofinancial.discourse.group/u/Sana_Neo)\
**Post date:** [September 30, 2025, 4:21pm UTC](https://neofinancial.discourse.group/t/card-has-been-hacked/3081/2 "2025-09-30T16:21:28Z")

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Hi Catherine, thank you for reaching out! That must have been stressful, reaching out to you via DMs to get some more details to look into this for you. Talk to you soon!