# Latest **URL:** https://neofinancial.discourse.group/latest.md [Latest](https://neofinancial.discourse.group/latest.md) · [Categories](https://neofinancial.discourse.group/categories.md) · [Tags](https://neofinancial.discourse.group/tags.md) --- ## [Introduce Yourself 🫶](https://neofinancial.discourse.group/t/introduce-yourself/20)
**Author:** [@DaveMac\_Neo](https://neofinancial.discourse.group/u/DaveMac_Neo)\ **Replies:** 156\ **Last updated:** [September 24, 2026, 7:53pm UTC](https://neofinancial.discourse.group/t/introduce-yourself/20 "2026-09-24T19:53:35Z")
Welcome to the Neo Community! :star2: Thanks for stopping by! We’re thrilled to have you here as we kick off this exciting new community. Let me break the ice and introduce myself. I’m Dave. I’ve been part of th… --- ## [Canada is hosting the UCI Road World Championships this week! 🚴](https://neofinancial.discourse.group/t/canada-is-hosting-the-uci-road-world-championships-this-week/6996)
**Author:** [@Yeni-Neo](https://neofinancial.discourse.group/u/Yeni-Neo)\ **Replies:** 3\ **Last updated:** [September 24, 2026, 7:39pm UTC](https://neofinancial.discourse.group/t/canada-is-hosting-the-uci-road-world-championships-this-week/6996 "2026-09-24T19:39:13Z")
With cyclists from around the world racing in Montréal this week, it’s got us thinking about our own ways of staying active. :person\_biking: You don’t need a gym membership or fancy equipment to get moving. A bike ride… --- ## [Tim's Neo Credit Card](https://neofinancial.discourse.group/t/tims-neo-credit-card/6925)
**Author:** [@geoanders](https://neofinancial.discourse.group/u/geoanders)\ **Replies:** 10\ **Last updated:** [September 24, 2026, 7:13pm UTC](https://neofinancial.discourse.group/t/tims-neo-credit-card/6925 "2026-09-24T19:13:38Z")
I have moved everything over to the NEO cashback card and my credit score impacted saying I have missed payments on the old credit card, but yet it is closed and everything has been moved over. I owe no balance on new ca… --- ## [Tim's migration problem](https://neofinancial.discourse.group/t/tims-migration-problem/7004)
**Author:** [@twizzle2056](https://neofinancial.discourse.group/u/twizzle2056)\ **Replies:** 4\ **Last updated:** [September 24, 2026, 6:10pm UTC](https://neofinancial.discourse.group/t/tims-migration-problem/7004 "2026-09-24T18:10:27Z")
I am trying to MIGRATE my Tim’s Financial account to Neo account.. I get to this page.. I already received my physical Neo card in the mail but for some reason my Neo profile does not have CC linked… I contacted chat and… --- ## [Account Frozen after Pre-Approved Mastercard](https://neofinancial.discourse.group/t/account-frozen-after-pre-approved-mastercard/6998)
**Author:** [@MewHew](https://neofinancial.discourse.group/u/MewHew)\ **Replies:** 5\ **Last updated:** [September 24, 2026, 4:14pm UTC](https://neofinancial.discourse.group/t/account-frozen-after-pre-approved-mastercard/6998 "2026-09-24T16:14:54Z")
I was referred to Neo by a colleague of mine. After filling out my personal information, I was pre-approved for a World Mastercard. However, thats when the problems started…shortly after I was declined and then my accou… --- ## [Moving from Tims to neo](https://neofinancial.discourse.group/t/moving-from-tims-to-neo/7003)
**Author:** [@Amgad\_Azmy](https://neofinancial.discourse.group/u/Amgad_Azmy)\ **Replies:** 2\ **Last updated:** [September 24, 2026, 4:03pm UTC](https://neofinancial.discourse.group/t/moving-from-tims-to-neo/7003 "2026-09-24T16:03:43Z")
i am a Tims Financial Card holder, i recieved an email to move my self from Tims to neo and during the steps i am suppose to recive a code on my email to verify it, for 3 times i recieved no codes, what shoul i do specia… --- ## [Account Access Request – Linked Phone Number Unavailable](https://neofinancial.discourse.group/t/account-access-request-linked-phone-number-unavailable/6992)
**Author:** [@Roopx98](https://neofinancial.discourse.group/u/Roopx98)\ **Replies:** 5\ **Last updated:** [September 24, 2026, 3:19pm UTC](https://neofinancial.discourse.group/t/account-access-request-linked-phone-number-unavailable/6992 "2026-09-24T15:19:51Z")
Dear Neo Financial Support Team / Community I hope this email finds you well. I am writing to request assistance with accessing my Neo Financial account. I am currently unable to log in because the mobile number linked… --- ## [Fraud reporting](https://neofinancial.discourse.group/t/fraud-reporting/6999)
**Author:** [@jukwong6](https://neofinancial.discourse.group/u/jukwong6)\ **Replies:** 1\ **Last updated:** [September 24, 2026, 2:52pm UTC](https://neofinancial.discourse.group/t/fraud-reporting/6999 "2026-09-24T14:52:36Z")
Hi, I recently got in some sort of fraudulent charge. Luckily the merchant who charged me did give a refund at least for the big charge. So that processed although my card did get cancelled as a I reported it. I was wond… --- ## [How Smart Spending Can Align With Your Values💡](https://neofinancial.discourse.group/t/how-smart-spending-can-align-with-your-values/4405)
**Author:** [@Yeni-Neo](https://neofinancial.discourse.group/u/Yeni-Neo)\ **Replies:** 7\ **Last updated:** [September 24, 2026, 1:49am UTC](https://neofinancial.discourse.group/t/how-smart-spending-can-align-with-your-values/4405 "2026-09-24T01:49:30Z")
Yesterday we talked about money as a tool for the life you want. Today let’s look at a trend that’s all about being intentional with what you buy and what you don’t buy. There’s a viral idea online called underconsumpt… --- ## [CRA Partner Sign-In](https://neofinancial.discourse.group/t/cra-partner-sign-in/7005)
**Author:** [@GregoryP](https://neofinancial.discourse.group/u/GregoryP)\ **Replies:** 2\ **Last updated:** [September 23, 2026, 11:47pm UTC](https://neofinancial.discourse.group/t/cra-partner-sign-in/7005 "2026-09-23T23:47:21Z")
After recently migrating my chequing account to Neo I found the CRA does not have Neo listed as a sign-in partner(?) which is proving a barrier to me accessing My CRA. Perhaps Neo could partner with the CRA to offer par… --- ## [New credit tools and membership updates at Neo](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769)
**Author:** [@GrantLahring\_Neo](https://neofinancial.discourse.group/u/GrantLahring_Neo)\ **Replies:** 79\ **Last updated:** [September 23, 2026, 10:23pm UTC](https://neofinancial.discourse.group/t/new-credit-tools-and-membership-updates-at-neo/6769 "2026-09-23T22:23:01Z")
Hello Neo Discourse community! I am pleased to announce a batch of new products, updates, and changes coming in the fall and early winter, all of which are intended to provide Neo customers with a clear path to move the… --- ## [Recurring Transactions](https://neofinancial.discourse.group/t/recurring-transactions/855)
**Author:** [@PGA](https://neofinancial.discourse.group/u/PGA)\ **Replies:** 3\ **Last updated:** [September 23, 2026, 8:22pm UTC](https://neofinancial.discourse.group/t/recurring-transactions/855 "2026-09-23T20:22:21Z")
How does Neo categorize or identify a recurring transaction? Is it only for monthly repeatable amounts or can it be for annual recurring charges such as a club membership? --- ## [Improve Neo's Web UI](https://neofinancial.discourse.group/t/improve-neos-web-ui/6961)
**Author:** [@alexanderthegreat](https://neofinancial.discourse.group/u/alexanderthegreat)\ **Replies:** 2\ **Last updated:** [September 23, 2026, 5:46pm UTC](https://neofinancial.discourse.group/t/improve-neos-web-ui/6961 "2026-09-23T17:46:38Z")
I think the neo app is beautiful with all the new changes but I thunk the web ui is being left in the dark the columns are weird and and everything is bare maybe there should be an update for it? --- ## [\*\*Wednesday Win\*\*🎉](https://neofinancial.discourse.group/t/wednesday-win/6993)
**Author:** [@Yeni-Neo](https://neofinancial.discourse.group/u/Yeni-Neo)\ **Replies:** 0\ **Last updated:** [September 23, 2026, 4:00pm UTC](https://neofinancial.discourse.group/t/wednesday-win/6993 "2026-09-23T16:00:32Z")
Sometimes the little money wins deserve some credit too. Maybe you found a great deal, paid off a bill, finally started saving, skipped an impulse purchase, or just stayed on track with a goal you’ve been working toward… --- ## [FAQ Friday: Credit limit increases 💳](https://neofinancial.discourse.group/t/faq-friday-credit-limit-increases/6475)
**Author:** [@Yeni-Neo](https://neofinancial.discourse.group/u/Yeni-Neo)\ **Replies:** 16\ **Last updated:** [September 23, 2026, 2:05am UTC](https://neofinancial.discourse.group/t/faq-friday-credit-limit-increases/6475 "2026-09-23T02:05:31Z")
We’ve seen a few questions about credit limit increases come up lately, so here’s a quick refresher: Can I request a credit limit increase? Yep! You can request one through the Neo app. Will my request automatically b… --- ## [Money mistakes you learned from 👀](https://neofinancial.discourse.group/t/money-mistakes-you-learned-from/6947)
**Author:** [@Yeni-Neo](https://neofinancial.discourse.group/u/Yeni-Neo)\ **Replies:** 7\ **Last updated:** [September 23, 2026, 12:15am UTC](https://neofinancial.discourse.group/t/money-mistakes-you-learned-from/6947 "2026-09-23T00:15:03Z")
For me, it was not understanding credit when I first moved to Canada. I honestly had no clue how the Canadian credit system worked, so when I saw my score drop, I was like… wait, what did I do? It took some time to und… --- ## [Maybe switch the Neo Money card from a prepaid card to an actual Debit card?](https://neofinancial.discourse.group/t/maybe-switch-the-neo-money-card-from-a-prepaid-card-to-an-actual-debit-card/6963)
**Author:** [@alexanderthegreat](https://neofinancial.discourse.group/u/alexanderthegreat)\ **Replies:** 1\ **Last updated:** [September 22, 2026, 11:48pm UTC](https://neofinancial.discourse.group/t/maybe-switch-the-neo-money-card-from-a-prepaid-card-to-an-actual-debit-card/6963 "2026-09-22T23:48:54Z")
Hey Building neo, I was trying to verify my identity by placing a $1 hold (on most tech Platforms) but since i was using a prepaid card it flat out refused are there ways to make it a debit mastercard or a interac-visa/m… --- ## [Swift and international transfers](https://neofinancial.discourse.group/t/swift-and-international-transfers/6984)
**Author:** [@DDmytro](https://neofinancial.discourse.group/u/DDmytro)\ **Replies:** 5\ **Last updated:** [September 22, 2026, 11:20pm UTC](https://neofinancial.discourse.group/t/swift-and-international-transfers/6984 "2026-09-22T23:20:20Z")
I found myself in a situation when I need to make international transfers, and I usually use swift, but I can’t find that option in NEO app or site. So I gathered Neo doesn’t have SWIFT transfer or it’s just hidden some… --- ## [Cannot create cheqing neo account](https://neofinancial.discourse.group/t/cannot-create-cheqing-neo-account/6978)
**Author:** [@peter2026](https://neofinancial.discourse.group/u/peter2026)\ **Replies:** 5\ **Last updated:** [September 22, 2026, 4:51pm UTC](https://neofinancial.discourse.group/t/cannot-create-cheqing-neo-account/6978 "2026-09-22T16:51:34Z")
Cannot create my chequing Neo account cause i create by mystake some duplicate account i lost 2 hour yesterday on the phone the agent tell me everything should be resolve and nothing 2 hour lost, so this morning i escala… --- ## [Fall Shopping Tips 🍂](https://neofinancial.discourse.group/t/fall-shopping-tips/6975)
**Author:** [@Yeni-Neo](https://neofinancial.discourse.group/u/Yeni-Neo)\ **Replies:** 0\ **Last updated:** [September 22, 2026, 4:00pm UTC](https://neofinancial.discourse.group/t/fall-shopping-tips/6975 "2026-09-22T16:00:11Z")
As stores transition from summer to fall and winter inventory, some seasonal items may get marked down, but knowing what to look for and where to find it can make all the difference. Maybe you always wait until fall to … --- ## [Might there be an option to deposit cheques in the future?](https://neofinancial.discourse.group/t/might-there-be-an-option-to-deposit-cheques-in-the-future/6857)
**Author:** [@Brandon](https://neofinancial.discourse.group/u/Brandon)\ **Replies:** 4\ **Last updated:** [September 22, 2026, 3:45pm UTC](https://neofinancial.discourse.group/t/might-there-be-an-option-to-deposit-cheques-in-the-future/6857 "2026-09-22T15:45:16Z")
So, in addition to my regular 8 to 4, I work a contract job where I get paid by personal cheque. To deposit these into my Neo Savings account (which is what I do with the funds from my side-gig), I have to deposit it to… --- ## [Neo World Elite](https://neofinancial.discourse.group/t/neo-world-elite/6964)
**Author:** [@Lukasg](https://neofinancial.discourse.group/u/Lukasg)\ **Replies:** 5\ **Last updated:** [September 21, 2026, 6:15pm UTC](https://neofinancial.discourse.group/t/neo-world-elite/6964 "2026-09-21T18:15:19Z")
I convinced my wife to upgrade her card to a World Elite to get some travel benefits. She was told that she would get Neo grow at no costs and did in fact save a screen shot saying this from NEO help. But as soon as she … --- ## [The Money Tug-of-War: Debt vs. Investing 📈](https://neofinancial.discourse.group/t/the-money-tug-of-war-debt-vs-investing/6896)
**Author:** [@Yeni-Neo](https://neofinancial.discourse.group/u/Yeni-Neo)\ **Replies:** 0\ **Last updated:** [September 21, 2026, 4:00pm UTC](https://neofinancial.discourse.group/t/the-money-tug-of-war-debt-vs-investing/6896 "2026-09-21T16:00:51Z")
Happy Monday! There’s a common idea that you should pay off all your debt before you even think about investing. But is that always the most practical approach? If you have high-interest debt, paying it down can make se… --- ## [Ive lost access to my phone number associated with my account so i'm having troube signing in to my account](https://neofinancial.discourse.group/t/ive-lost-access-to-my-phone-number-associated-with-my-account-so-im-having-troube-signing-in-to-my-account/6348)
**Author:** [@Ashton\_Desjarlais](https://neofinancial.discourse.group/u/Ashton_Desjarlais)\ **Replies:** 5\ **Last updated:** [September 21, 2026, 2:16pm UTC](https://neofinancial.discourse.group/t/ive-lost-access-to-my-phone-number-associated-with-my-account-so-im-having-troube-signing-in-to-my-account/6348 "2026-09-21T14:16:22Z")
I’m trying to sign in to my account but can’t because i no longer have access to my phone number linked to my account so i cannot recieve the verificaton code to login in what do i need to do to to access my bank account … --- ## [Weekend Read: The Get 🫐](https://neofinancial.discourse.group/t/weekend-read-the-get/6955)
**Author:** [@Yeni-Neo](https://neofinancial.discourse.group/u/Yeni-Neo)\ **Replies:** 0\ **Last updated:** [September 19, 2026, 4:00pm UTC](https://neofinancial.discourse.group/t/weekend-read-the-get/6955 "2026-09-19T16:00:08Z")
Happy Saturday! In this week’s edition of The Get, we are breaking down when it is worth paying top dollar versus when you are better off saving your cash. We explore popular health and skincare trends, highlight HR ins… --- ## [Unable to access my account-changed mobile contact](https://neofinancial.discourse.group/t/unable-to-access-my-account-changed-mobile-contact/6942)
**Author:** [@JollyLynx50](https://neofinancial.discourse.group/u/JollyLynx50)\ **Replies:** 1\ **Last updated:** [September 18, 2026, 10:41pm UTC](https://neofinancial.discourse.group/t/unable-to-access-my-account-changed-mobile-contact/6942 "2026-09-18T22:41:54Z")
Hi there, I recently got a new mobile simcard and I am unable to login to my neo account because I forgot my password. I requested for a new password, but a verification code sent to my old mobile number. Please kindly a… --- ## [Moving Money within Neo](https://neofinancial.discourse.group/t/moving-money-within-neo/6934)
**Author:** [@Ev01ca](https://neofinancial.discourse.group/u/Ev01ca)\ **Replies:** 3\ **Last updated:** [September 18, 2026, 10:35pm UTC](https://neofinancial.discourse.group/t/moving-money-within-neo/6934 "2026-09-18T22:35:03Z")
Hi all. Not a major thing but it would be nice to have the “Move Funds” or even “Transfer within Neo” button on the homescreen of the app. It would save from needing to go into an account first to move money. Also it … --- ## [Back from Vacation!](https://neofinancial.discourse.group/t/back-from-vacation/6872)
**Author:** [@alexanderthegreat](https://neofinancial.discourse.group/u/alexanderthegreat)\ **Replies:** 9\ **Last updated:** [September 18, 2026, 12:31pm UTC](https://neofinancial.discourse.group/t/back-from-vacation/6872 "2026-09-18T12:31:30Z")
I came back from the states in August for two weeks and I used my neo everyday I loved having no atm fees and FX fees --- ## [Cannot login due to not having access to the phone number on my account so i cannot get the varification code](https://neofinancial.discourse.group/t/cannot-login-due-to-not-having-access-to-the-phone-number-on-my-account-so-i-cannot-get-the-varification-code/6938)
**Author:** [@phukinyagerbombz](https://neofinancial.discourse.group/u/phukinyagerbombz)\ **Replies:** 2\ **Last updated:** [September 17, 2026, 5:35pm UTC](https://neofinancial.discourse.group/t/cannot-login-due-to-not-having-access-to-the-phone-number-on-my-account-so-i-cannot-get-the-varification-code/6938 "2026-09-17T17:35:28Z")
I can’t access my old phone number to recieve varification code to login.. how do i change the phone number i have on my account so i am able to access my account again? --- ## [A Referral Dashboard for Neo Insiders](https://neofinancial.discourse.group/t/a-referral-dashboard-for-neo-insiders/6933)
**Author:** [@Varick](https://neofinancial.discourse.group/u/Varick)\ **Replies:** 1\ **Last updated:** [September 16, 2026, 7:09pm UTC](https://neofinancial.discourse.group/t/a-referral-dashboard-for-neo-insiders/6933 "2026-09-16T19:09:18Z")
As someone actively introducing Neo to new users, I believe a referral dashboard would help Insiders grow Neo much more efficiently. After helping around 30 people sign up, one of the biggest challenges is knowing where… [Next page](https://neofinancial.discourse.group/latest.md?page=1)