# Building Neo **URL:** https://neofinancial.discourse.group/c/building-neo/37.md?page=2 [Latest](https://neofinancial.discourse.group/latest.md) · [Categories](https://neofinancial.discourse.group/categories.md) · [Tags](https://neofinancial.discourse.group/tags.md) **Page:** 3 --- ## [Build Neo: Expanding Credit Reporting to Both Bureaus](https://neofinancial.discourse.group/t/build-neo-expanding-credit-reporting-to-both-bureaus/5895)
**Author:** [@Jon\_pft\_89](https://neofinancial.discourse.group/u/Jon_pft_89)\ **Replies:** 8\ **Last updated:** [June 23, 2026, 4:40pm UTC](https://neofinancial.discourse.group/t/build-neo-expanding-credit-reporting-to-both-bureaus/5895 "2026-06-23T16:40:53Z")
I’d like to strongly recommend that Neo begin reporting credit activity to both major Canadian credit bureaus, TransUnion and Equifax. Right now, many lenders, landlords, and financial institutions rely exclusively on E… --- ## [Garmin Connect interface](https://neofinancial.discourse.group/t/garmin-connect-interface/5662)
**Author:** [@Tim](https://neofinancial.discourse.group/u/Tim)\ **Replies:** 2\ **Last updated:** [June 16, 2026, 4:57pm UTC](https://neofinancial.discourse.group/t/garmin-connect-interface/5662 "2026-06-16T16:57:13Z")
When will Neo be able to be used by Garmin Connect. U would love to have the ability to use my Neo card with my watch but Neo doesn’t support Garmin functionality. --- ## [Automatic upgrade from secured to unsecured card](https://neofinancial.discourse.group/t/automatic-upgrade-from-secured-to-unsecured-card/5675)
**Author:** [@matthewwang](https://neofinancial.discourse.group/u/matthewwang)\ **Replies:** 19\ **Last updated:** [June 16, 2026, 1:08pm UTC](https://neofinancial.discourse.group/t/automatic-upgrade-from-secured-to-unsecured-card/5675 "2026-06-16T13:08:43Z")
Neo should offer a way to automatically upgrade your card from a secured to an unsecured card, such as with a history of responsible borrowing behaviour such as good credit utilization and on-time payments, just like oth… --- ## [Why doesn't Neofinancial integrate with Plaid like every other Canadian bank?](https://neofinancial.discourse.group/t/why-doesnt-neofinancial-integrate-with-plaid-like-every-other-canadian-bank/5661)
**Author:** [@dmix](https://neofinancial.discourse.group/u/dmix)\ **Replies:** 6\ **Last updated:** [June 11, 2026, 6:29pm UTC](https://neofinancial.discourse.group/t/why-doesnt-neofinancial-integrate-with-plaid-like-every-other-canadian-bank/5661 "2026-06-11T18:29:56Z")
I use YNAB https://www.ynab.com/ for budgeting and all of my 6 other canadian cards and banks support Plaid data syncing. I signed up for another financial advisor mobile app and same issue, you can’t connect Neo because… --- ## [What should we name our Neo Partner Network? 🗣](https://neofinancial.discourse.group/t/what-should-we-name-our-neo-partner-network/821)
**Author:** [@Denisa.Neo](https://neofinancial.discourse.group/u/Denisa.Neo)\ **Replies:** 20\ **Last updated:** [June 9, 2026, 5:01pm UTC](https://neofinancial.discourse.group/t/what-should-we-name-our-neo-partner-network/821 "2026-06-09T17:01:44Z")
Hey guys! We’re working on standardizing how we talk about our amazing network of over 10,000 partners, and we’d love your input. The goal is to find a name that’s clear, catchy, and highlights the scale of our 10,000+ p… --- ## [Traveling internationally](https://neofinancial.discourse.group/t/traveling-internationally/5267)
**Author:** [@Sooley38](https://neofinancial.discourse.group/u/Sooley38)\ **Replies:** 6\ **Last updated:** [June 5, 2026, 3:18am UTC](https://neofinancial.discourse.group/t/traveling-internationally/5267 "2026-06-05T03:18:11Z")
Im pretty sure it’s a thing of the past now, is it still good practice to contact credit card companies when flying internationally? --- ## [24 hour customer support to be available to help users in pinch](https://neofinancial.discourse.group/t/24-hour-customer-support-to-be-available-to-help-users-in-pinch/5363)
**Author:** [@sandeepbh](https://neofinancial.discourse.group/u/sandeepbh)\ **Replies:** 9\ **Last updated:** [June 2, 2026, 8:55pm UTC](https://neofinancial.discourse.group/t/24-hour-customer-support-to-be-available-to-help-users-in-pinch/5363 "2026-06-02T20:55:35Z")
Hey I would like to ask to add 24 hour customer support to be made available since sometimes in the moment we might need help with something. One issue that i faced is a couple of times my interac e transfer got stuck w… --- ## [Refunds on Secured Cards. Anyone Else Having This Issue?](https://neofinancial.discourse.group/t/refunds-on-secured-cards-anyone-else-having-this-issue/5529)
**Author:** [@Jon\_pft\_89](https://neofinancial.discourse.group/u/Jon_pft_89)\ **Replies:** 2\ **Last updated:** [June 2, 2026, 7:07pm UTC](https://neofinancial.discourse.group/t/refunds-on-secured-cards-anyone-else-having-this-issue/5529 "2026-06-02T19:07:51Z")
Hey everyone! Just wanted to see if anyone else has run into this. I use my secured Neo card for Amazon and sometimes hotel deposits. But when my card is maxed out (say the limit is $300), any refund gets declined becau… --- ## [Card quality needs improvement](https://neofinancial.discourse.group/t/card-quality-needs-improvement/2200)
**Author:** [@Hadia\_Asif](https://neofinancial.discourse.group/u/Hadia_Asif)\ **Replies:** 16\ **Last updated:** [June 1, 2026, 9:33pm UTC](https://neofinancial.discourse.group/t/card-quality-needs-improvement/2200 "2026-06-01T21:33:48Z")
Please consider improving the quality of the physical world elite card itself. For the $120 annual fee - which is on par with many of the premium cards on the market - the physical card leaves a lot of to be desired. It … --- ## [Quality of Life changes](https://neofinancial.discourse.group/t/quality-of-life-changes/5512)
**Author:** [@tsutlovic](https://neofinancial.discourse.group/u/tsutlovic)\ **Replies:** 7\ **Last updated:** [June 1, 2026, 9:31pm UTC](https://neofinancial.discourse.group/t/quality-of-life-changes/5512 "2026-06-01T21:31:37Z")
There’s a few small quality of life changes that would really improve overall satisfaction that I think wouldn’t be major changes for developers. The main changes that really urk me and cause me issues constantly are: 1… --- ## [Under 18 children accounts](https://neofinancial.discourse.group/t/under-18-children-accounts/5427)
**Author:** [@sandeepbh](https://neofinancial.discourse.group/u/sandeepbh)\ **Replies:** 7\ **Last updated:** [May 30, 2026, 11:37pm UTC](https://neofinancial.discourse.group/t/under-18-children-accounts/5427 "2026-05-30T23:37:56Z")
I am not sure if this is already said but under 18 savings and chequing accounts with a parent added on the account would be beneficial as there you can get users into the ecosystem at a young age and once they grow they… --- ## [Can Neo add cheque deposit features soon](https://neofinancial.discourse.group/t/can-neo-add-cheque-deposit-features-soon/5300)
**Author:** [@shubhamkohli](https://neofinancial.discourse.group/u/shubhamkohli)\ **Replies:** 6\ **Last updated:** [May 30, 2026, 7:33am UTC](https://neofinancial.discourse.group/t/can-neo-add-cheque-deposit-features-soon/5300 "2026-05-30T07:33:45Z")
I’d love to see Neo add the option to deposit cheques through the app. Even though digital payments are common, many people still receive cheques from time to time. Right now, not being able to deposit cheques with Neo … --- ## [Feature request - increase e-transfer limit](https://neofinancial.discourse.group/t/feature-request-increase-e-transfer-limit/3266)
**Author:** [@tsutlovic](https://neofinancial.discourse.group/u/tsutlovic)\ **Replies:** 20\ **Last updated:** [May 29, 2026, 2:57am UTC](https://neofinancial.discourse.group/t/feature-request-increase-e-transfer-limit/3266 "2026-05-29T02:57:53Z")
I’ve had an issue in the past where I need to transfer a large amount of cash rather quickly, and since the e-transfer limit with NEO is quite small it has caused very big time delays as I just had to do a normal bank tr… --- ## [Neo Trading Stocks Options Futures!?](https://neofinancial.discourse.group/t/neo-trading-stocks-options-futures/5404)
**Author:** [@Wthj0045](https://neofinancial.discourse.group/u/Wthj0045)\ **Replies:** 6\ **Last updated:** [May 27, 2026, 9:33pm UTC](https://neofinancial.discourse.group/t/neo-trading-stocks-options-futures/5404 "2026-05-27T21:33:57Z")
I don’t know what plans if any that Neo has for any kind of trading integration for the future. WS has obviously had stock/option trading for a long time now and they are releasing the ability to trade futures contracts … --- ## [Feature idea for Neo: MCP powered AI assistant](https://neofinancial.discourse.group/t/feature-idea-for-neo-mcp-powered-ai-assistant/5461)
**Author:** [@shubhamkohli](https://neofinancial.discourse.group/u/shubhamkohli)\ **Replies:** 3\ **Last updated:** [May 24, 2026, 2:11pm UTC](https://neofinancial.discourse.group/t/feature-idea-for-neo-mcp-powered-ai-assistant/5461 "2026-05-24T14:11:34Z")
Just came across something called MCP (Model Context Protocol) and it got me thinking about Neo. What if instead of just seeing charts and transactions, you could actually talk to your money inside the app? Like: “H… --- ## [Neos branded products outside of the direct neo ecosystem](https://neofinancial.discourse.group/t/neos-branded-products-outside-of-the-direct-neo-ecosystem/5428)
**Author:** [@Martinp](https://neofinancial.discourse.group/u/Martinp)\ **Replies:** 2\ **Last updated:** [May 22, 2026, 3:03pm UTC](https://neofinancial.discourse.group/t/neos-branded-products-outside-of-the-direct-neo-ecosystem/5428 "2026-05-22T15:03:49Z")
I would love a way to add my time Hortons Neo card to my main Neo account. --- ## [Card control settings](https://neofinancial.discourse.group/t/card-control-settings/5318)
**Author:** [@Sooley38](https://neofinancial.discourse.group/u/Sooley38)\ **Replies:** 6\ **Last updated:** [May 14, 2026, 6:17pm UTC](https://neofinancial.discourse.group/t/card-control-settings/5318 "2026-05-14T18:17:54Z")
Iv never thought about this and I guess one wouldn’t potentially until you do a bit of traveling perhaps. Especially traveling through airports etc. But I wanted to turn off my swipe and tap function on my card and use p… --- ## [Feature: Copy Text of Transfer Description](https://neofinancial.discourse.group/t/feature-copy-text-of-transfer-description/5304)
**Author:** [@Perih](https://neofinancial.discourse.group/u/Perih)\ **Replies:** 3\ **Last updated:** [May 12, 2026, 8:20pm UTC](https://neofinancial.discourse.group/t/feature-copy-text-of-transfer-description/5304 "2026-05-12T20:20:23Z")
Some low-hanging fruit here, which is really required. I’ll send an e-transfer with a particular description content, and then send a subsequent transfer sometime later, with a similar description content (eg, an accoun… --- ## [Suggestions for App - and Foreign Transaction fees](https://neofinancial.discourse.group/t/suggestions-for-app-and-foreign-transaction-fees/5288)
**Author:** [@Irmie](https://neofinancial.discourse.group/u/Irmie)\ **Replies:** 2\ **Last updated:** [May 12, 2026, 12:25am UTC](https://neofinancial.discourse.group/t/suggestions-for-app-and-foreign-transaction-fees/5288 "2026-05-12T00:25:25Z")
I find the pops in these forums challenging. Anyone else miss the good old Yahoo groups days? Because of that, I prefer to just use the ‘provide feedback’ type options when available. Perhaps insiders could have a featur… --- ## [Something need to be improved](https://neofinancial.discourse.group/t/something-need-to-be-improved/5266)
**Author:** [@Herrick](https://neofinancial.discourse.group/u/Herrick)\ **Replies:** 6\ **Last updated:** [May 11, 2026, 11:24pm UTC](https://neofinancial.discourse.group/t/something-need-to-be-improved/5266 "2026-05-11T23:24:08Z")
Here is some recap of my recent using experience that with Neo. I think there is something that related to communication with the clients could be done better in the future. The story is I used my Neo credit card on Apr… --- ## [Increasing recurring payment](https://neofinancial.discourse.group/t/increasing-recurring-payment/5283)
**Author:** [@Andre\_Dionne](https://neofinancial.discourse.group/u/Andre_Dionne)\ **Replies:** 2\ **Last updated:** [May 11, 2026, 11:22pm UTC](https://neofinancial.discourse.group/t/increasing-recurring-payment/5283 "2026-05-11T23:22:28Z")
Hello, why the recurring payment rewards is max at 500$? Would it be possible to increase it at 1500$? --- ## [Neo frozen accout](https://neofinancial.discourse.group/t/neo-frozen-accout/5243)
**Author:** [@Richard889](https://neofinancial.discourse.group/u/Richard889)\ **Replies:** 1\ **Last updated:** [May 7, 2026, 2:06pm UTC](https://neofinancial.discourse.group/t/neo-frozen-accout/5243 "2026-05-07T14:06:18Z")
Hi my neo account is frozen but everytime I. Call they say it’s not and they keep giving me a diffrent email mime is Outlook.com but they say it’s yahoo.com and that my account is not frozen when it is when I try log in … --- ## [Neo United World Elite Mastercard - 1 month in](https://neofinancial.discourse.group/t/neo-united-world-elite-mastercard-1-month-in/5227)
**Author:** [@Ramon](https://neofinancial.discourse.group/u/Ramon)\ **Replies:** 1\ **Last updated:** [May 5, 2026, 8:24pm UTC](https://neofinancial.discourse.group/t/neo-united-world-elite-mastercard-1-month-in/5227 "2026-05-05T20:24:05Z")
TLDR: So far, so good 4.5/5 Stars The Neo United World Elite Mastercard is simple to use, accepted anywhere else my Neo World Elite Mastercard is accepted. I use Apple Pay 95% of the time, have not had or experienced … --- ## [Feature Request: Business Accounts](https://neofinancial.discourse.group/t/feature-request-business-accounts/4304)
**Author:** [@Mannymayor](https://neofinancial.discourse.group/u/Mannymayor)\ **Replies:** 17\ **Last updated:** [May 5, 2026, 2:24am UTC](https://neofinancial.discourse.group/t/feature-request-business-accounts/4304 "2026-05-05T02:24:17Z")
For those who are self-employed/contract work. Would be nice to have a business account option, to keep business and personal money separate. It makes it easier to track business expenses & income. And comes in handy wh… --- ## [Instant $5K to $25K Transfers Would Be a Game Changer](https://neofinancial.discourse.group/t/instant-5k-to-25k-transfers-would-be-a-game-changer/5201)
**Author:** [@shubhamkohli](https://neofinancial.discourse.group/u/shubhamkohli)\ **Replies:** 2\ **Last updated:** [May 4, 2026, 9:00pm UTC](https://neofinancial.discourse.group/t/instant-5k-to-25k-transfers-would-be-a-game-changer/5201 "2026-05-04T21:00:12Z")
I would love to see Neo and Wealthsimple make money movement way more seamless. One feature that would be genuinely useful is the ability to instantly transfer between $5K to $25K between accounts without friction. For… --- ## [Website incorrect link](https://neofinancial.discourse.group/t/website-incorrect-link/5163)
**Author:** [@futandrew](https://neofinancial.discourse.group/u/futandrew)\ **Replies:** 3\ **Last updated:** [May 1, 2026, 4:49pm UTC](https://neofinancial.discourse.group/t/website-incorrect-link/5163 "2026-05-01T16:49:01Z")
I noticed the bottom of the website has an incorrect link. “United World Elite® Mastercard” is directing to the wrong product page. --- ## [United Travel Mastercard](https://neofinancial.discourse.group/t/united-travel-mastercard/4991)
**Author:** [@Sooley38](https://neofinancial.discourse.group/u/Sooley38)\ **Replies:** 3\ **Last updated:** [April 17, 2026, 1:26pm UTC](https://neofinancial.discourse.group/t/united-travel-mastercard/4991 "2026-04-17T13:26:54Z")
So far a few things I have noticed with this Mastercard.. I don’t like the fact that if United is your option based on where you flying out off and you have other associated airlines with Star Alliance you don’t get prio… --- ## [Feature💡On-Demand Bank Statements](https://neofinancial.discourse.group/t/feature-on-demand-bank-statements/4777)
**Author:** [@DDmytro](https://neofinancial.discourse.group/u/DDmytro)\ **Replies:** 1\ **Last updated:** [April 6, 2026, 4:28pm UTC](https://neofinancial.discourse.group/t/feature-on-demand-bank-statements/4777 "2026-04-06T16:28:05Z")
On-Demand Custom Bank Statements User Story As someone filling out a rental application or opening an account at another bank, I want to generate a tailored bank statement on the spot, so that I only share what’s relevan… --- ## [Feature💡Subscription management and merchant blocking](https://neofinancial.discourse.group/t/feature-subscription-management-and-merchant-blocking/4778)
**Author:** [@DDmytro](https://neofinancial.discourse.group/u/DDmytro)\ **Replies:** 3\ **Last updated:** [April 6, 2026, 4:00pm UTC](https://neofinancial.discourse.group/t/feature-subscription-management-and-merchant-blocking/4778 "2026-04-06T16:00:20Z")
Subscription & Merchant Management User Story As someone juggling multiple subscriptions who occasionally loses track of what’s being charged, I want a single page that lists all merchants and recurring charges, so that … --- ## [More clarity on merchants and cashback](https://neofinancial.discourse.group/t/more-clarity-on-merchants-and-cashback/4881)
**Author:** [@Sooley38](https://neofinancial.discourse.group/u/Sooley38)\ **Replies:** 5\ **Last updated:** [April 6, 2026, 3:16pm UTC](https://neofinancial.discourse.group/t/more-clarity-on-merchants-and-cashback/4881 "2026-04-06T15:16:32Z")
Is there a way to see what merchants are coming to rewards program/or leaving rewards program? Also I heard there was a spend cap on gas/groceries.. then I goes back to 1% until the next month? If this is correct.. can … [Previous page](https://neofinancial.discourse.group/c/building-neo/37.md?page=1) [Next page](https://neofinancial.discourse.group/c/building-neo/37.md?page=3)