# Announcements

**URL:** https://neofinancial.discourse.group/c/announcements/36.md?page=1

[Latest](https://neofinancial.discourse.group/latest.md) · [Categories](https://neofinancial.discourse.group/categories.md) · [Tags](https://neofinancial.discourse.group/tags.md)

**Page:** 2

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## [Less Clutter, Less Tapping: A Cleaner Neo App Layout](https://neofinancial.discourse.group/t/less-clutter-less-tapping-a-cleaner-neo-app-layout/3749)

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**Author:** [@DaveMac\_Neo](https://neofinancial.discourse.group/u/DaveMac_Neo)\
**Replies:** 1\
**Last updated:** [December 22, 2025, 8:17pm UTC](https://neofinancial.discourse.group/t/less-clutter-less-tapping-a-cleaner-neo-app-layout/3749 "2025-12-22T20:17:37Z")

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Notice anything different? We’ve been working on a fresh look for the Neo app to make managing your money a whole lot smoother. We heard you: you wanted less clutter and less tapping around. So, we’ve ditched the comple…

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## [The Get December 17](https://neofinancial.discourse.group/t/the-get-december-17/3686)

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**Author:** [@Sana\_Neo](https://neofinancial.discourse.group/u/Sana_Neo)\
**Replies:** 0\
**Last updated:** [December 15, 2025, 7:55pm UTC](https://neofinancial.discourse.group/t/the-get-december-17/3686 "2025-12-15T19:55:50Z")

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Hey Go-Getter! You’ve found your way to the Neo Community through The Get newsletter. And, we’d love to hear from you. Take a quick survey and share your feedback with us below. Which part of the newsletter did you fin…

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## [The Get Dec. 10](https://neofinancial.discourse.group/t/the-get-dec-10/3621)

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**Author:** [@Sana\_Neo](https://neofinancial.discourse.group/u/Sana_Neo)\
**Replies:** 0\
**Last updated:** [December 8, 2025, 8:01pm UTC](https://neofinancial.discourse.group/t/the-get-dec-10/3621 "2025-12-08T20:01:59Z")

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Hey Go-Getter! You’ve found your way to the Neo Community through The Get newsletter. And, we’d love to hear from you. Take a quick survey and share your feedback with us below. Which part of the newsletter did you fin…

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## [Swap Your Card, Upgrade Your Rewards!](https://neofinancial.discourse.group/t/swap-your-card-upgrade-your-rewards/1085)

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**Author:** [@Denisa.Neo](https://neofinancial.discourse.group/u/Denisa.Neo)\
**Replies:** 16\
**Last updated:** [December 7, 2025, 2:34pm UTC](https://neofinancial.discourse.group/t/swap-your-card-upgrade-your-rewards/1085 "2025-12-07T14:34:15Z")

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Hey everyone! We are super excited to announce an exciting new feature for those of you looking to take your rewards to the next level!! You can now upgrade your Neo card for a Neo World or Neo World Elite card without t…

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## [Upcoming changes to Neo savings rates + how to keep earning the higher rate](https://neofinancial.discourse.group/t/upcoming-changes-to-neo-savings-rates-how-to-keep-earning-the-higher-rate/3565)

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**Author:** [@GrantLahring\_Neo](https://neofinancial.discourse.group/u/GrantLahring_Neo)\
**Replies:** 2\
**Last updated:** [December 5, 2025, 2:41pm UTC](https://neofinancial.discourse.group/t/upcoming-changes-to-neo-savings-rates-how-to-keep-earning-the-higher-rate/3565 "2025-12-05T14:41:58Z")

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Hey everyone — quick heads-up about an update going out to Neo users this week. TL;DR: The current Neo High-Interest Savings Account rate is changing from 2.25% → 1.25% on Dec 9, 2025, unless you move to the new Neo Sav…

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## [🚀 By Popular Demand: Additional Cards Are Now Live!](https://neofinancial.discourse.group/t/by-popular-demand-additional-cards-are-now-live/2196)

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**Author:** [@Sana\_Neo](https://neofinancial.discourse.group/u/Sana_Neo)\
**Replies:** 8\
**Last updated:** [November 26, 2025, 8:33pm UTC](https://neofinancial.discourse.group/t/by-popular-demand-additional-cards-are-now-live/2196 "2025-11-26T20:33:58Z")

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We’re thrilled to announce that the Additional Cards feature is now available on all Neo Credit cards, including the Neo Mastercard, Neo World Mastercard, and Neo World Elite Mastercard! You can now share your credit ac…

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## [Your Weekly Dose of Neo: The Get Newsletter, November 26 Edition](https://neofinancial.discourse.group/t/your-weekly-dose-of-neo-the-get-newsletter-november-26-edition/3525)

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**Author:** [@Sana\_Neo](https://neofinancial.discourse.group/u/Sana_Neo)\
**Replies:** 0\
**Last updated:** [November 24, 2025, 10:12pm UTC](https://neofinancial.discourse.group/t/your-weekly-dose-of-neo-the-get-newsletter-november-26-edition/3525 "2025-11-24T22:12:42Z")

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Hey Go-Getter! You’ve found your way to the Neo Community through The Get newsletter. And, we’d love to hear from you. Take a quick survey and share your feedback with us below. 1. Which part of the newsletter did you …

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## [Your Weekly Dose of Neo: The Get Newsletter, November 19 Edition](https://neofinancial.discourse.group/t/your-weekly-dose-of-neo-the-get-newsletter-november-19-edition/3476)

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**Author:** [@anon21088155](https://neofinancial.discourse.group/u/anon21088155)\
**Replies:** 0\
**Last updated:** [November 17, 2025, 9:55pm UTC](https://neofinancial.discourse.group/t/your-weekly-dose-of-neo-the-get-newsletter-november-19-edition/3476 "2025-11-17T21:55:12Z")

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Hey Go-Getter! You’ve found your way to the Neo Community through The Get newsletter. And, we’d love to hear from you. Take a quick survey and share your feedback with us below. How much do you plan to spend on the hol…

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## [Important: Bill Payee Updates](https://neofinancial.discourse.group/t/important-bill-payee-updates/3444)

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**Author:** [@GrantLahring\_Neo](https://neofinancial.discourse.group/u/GrantLahring_Neo)\
**Replies:** 0\
**Last updated:** [November 13, 2025, 4:48pm UTC](https://neofinancial.discourse.group/t/important-bill-payee-updates/3444 "2025-11-13T16:48:46Z")

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Hey everyone, As part of the recent updates to Neo accounts, we’re also upgrading our Bill Pay system — this will go live on November 20, 2025. What’s changing We’re moving to a new system that supports over 10,000 pa…

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## [Your Weekly Dose of Neo: The Get Newsletter, November 12 Edition](https://neofinancial.discourse.group/t/your-weekly-dose-of-neo-the-get-newsletter-november-12-edition/3426)

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**Author:** [@Sana\_Neo](https://neofinancial.discourse.group/u/Sana_Neo)\
**Replies:** 0\
**Last updated:** [November 10, 2025, 6:24pm UTC](https://neofinancial.discourse.group/t/your-weekly-dose-of-neo-the-get-newsletter-november-12-edition/3426 "2025-11-10T18:24:05Z")

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Hey Go-Getter! You’ve found your way to the Neo Community through The Get newsletter. And, we’d love to hear from you. Share your feedback with us below.Which part of the newsletter did you find most helpful or interest…

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## [Heads up: Neo Premium is being retired soon](https://neofinancial.discourse.group/t/heads-up-neo-premium-is-being-retired-soon/3362)

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**Author:** [@GrantLahring\_Neo](https://neofinancial.discourse.group/u/GrantLahring_Neo)\
**Replies:** 16\
**Last updated:** [November 4, 2025, 7:01pm UTC](https://neofinancial.discourse.group/t/heads-up-neo-premium-is-being-retired-soon/3362 "2025-11-04T19:01:45Z")

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Hey everyone — just wanted to give a quick heads up about a change coming to our rewards system. Over the next couple of months, we’ll be retiring the Neo Premium subscription. This is part of an effort to simplify how …

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## [Boosted Interest Rates Are Here! Grow Your Savings Faster With Neo](https://neofinancial.discourse.group/t/boosted-interest-rates-are-here-grow-your-savings-faster-with-neo/3354)

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**Author:** [@Sana\_Neo](https://neofinancial.discourse.group/u/Sana_Neo)\
**Replies:** 7\
**Last updated:** [November 3, 2025, 10:23pm UTC](https://neofinancial.discourse.group/t/boosted-interest-rates-are-here-grow-your-savings-faster-with-neo/3354 "2025-11-03T22:23:26Z")

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Hi everyone! Exciting news! :tada: Big things are happening at Neo and today, we’re thrilled to officially introduce boosted interest rates! By combining your funds across your Neo Everyday, HISA, and Neo Savings (Neo …

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## [Memberships Are Coming to Neo 🚀](https://neofinancial.discourse.group/t/memberships-are-coming-to-neo/3233)

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**Author:** [@anon21088155](https://neofinancial.discourse.group/u/anon21088155)\
**Replies:** 30\
**Last updated:** [October 31, 2025, 5:30pm UTC](https://neofinancial.discourse.group/t/memberships-are-coming-to-neo/3233 "2025-10-31T17:30:06Z")

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We’re making some exciting updates at Neo to make things simpler, clearer, and more flexible for us. Memberships are designed to give you more ways to help build your credit history, grow your savings, and reach your fi…

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## [Your Weekly Dose of Neo: The Get Newsletter, October 29 Edition](https://neofinancial.discourse.group/t/your-weekly-dose-of-neo-the-get-newsletter-october-29-edition/3343)

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**Author:** [@Sana\_Neo](https://neofinancial.discourse.group/u/Sana_Neo)\
**Replies:** 0\
**Last updated:** [October 28, 2025, 4:30pm UTC](https://neofinancial.discourse.group/t/your-weekly-dose-of-neo-the-get-newsletter-october-29-edition/3343 "2025-10-28T16:30:53Z")

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Hey Go-Getter! :sparkles: You’ve found your way to the Neo Community through The Get newsletter. And, we’d love to hear from you. Share your feedback with us below. Which part of the newsletter did you find most helpful…

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## [Neo Financial Reddit AMA on October 30th!](https://neofinancial.discourse.group/t/neo-financial-reddit-ama-on-october-30th/3306)

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**Author:** [@Bruno-Neo](https://neofinancial.discourse.group/u/Bruno-Neo)\
**Replies:** 0\
**Last updated:** [October 23, 2025, 3:48pm UTC](https://neofinancial.discourse.group/t/neo-financial-reddit-ama-on-october-30th/3306 "2025-10-23T15:48:09Z")

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Hey everyone! We’re excited to share that we’ll be hosting a Reddit AMA (Ask Me Anything!) on October 30th. The discussion will focus on our products — including a sneak peek at what’s new, what’s coming soon, and what’s…

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## [Your Weekly Dose of Neo: The Get Newsletter, October 22 Edition](https://neofinancial.discourse.group/t/your-weekly-dose-of-neo-the-get-newsletter-october-22-edition/3298)

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**Author:** [@Sana\_Neo](https://neofinancial.discourse.group/u/Sana_Neo)\
**Replies:** 0\
**Last updated:** [October 22, 2025, 4:58pm UTC](https://neofinancial.discourse.group/t/your-weekly-dose-of-neo-the-get-newsletter-october-22-edition/3298 "2025-10-22T16:58:36Z")

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Hey Go-Getter! :sparkles: You’ve found your way to the Neo Community through The Get newsletter. And, we’d love to hear from you. Share your feedback with us below. Which part of the newsletter did you find most helpful…

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## [Check out our new site!](https://neofinancial.discourse.group/t/check-out-our-new-site/3211)

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**Author:** [@Bruno-Neo](https://neofinancial.discourse.group/u/Bruno-Neo)\
**Replies:** 4\
**Last updated:** [October 10, 2025, 5:31pm UTC](https://neofinancial.discourse.group/t/check-out-our-new-site/3211 "2025-10-10T17:31:45Z")

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:rocket: It’s here! Neo Financial’s brand-new website just dropped — sleek, fresh, and built for what’s next. Dive in and tell us what you think!

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## [Your money, on autopilot! scheduled e-Transfers are live 📅](https://neofinancial.discourse.group/t/your-money-on-autopilot-scheduled-e-transfers-are-live/3230)

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**Author:** [@Sana\_Neo](https://neofinancial.discourse.group/u/Sana_Neo)\
**Replies:** 1\
**Last updated:** [October 10, 2025, 5:30pm UTC](https://neofinancial.discourse.group/t/your-money-on-autopilot-scheduled-e-transfers-are-live/3230 "2025-10-10T17:30:30Z")

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Hey everyone :waving\_hand: We just rolled out a new feature that makes sending money a little easier, Scheduled Interac e-Transfers. This means you can now set up automatic transfers so you don’t have to manually send …

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## [🎉 The Neo Insighter Turns 1 — and We’re Celebrating You!](https://neofinancial.discourse.group/t/the-neo-insighter-turns-1-and-we-re-celebrating-you/3059)

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**Author:** [@Sana\_Neo](https://neofinancial.discourse.group/u/Sana_Neo)\
**Replies:** 2\
**Last updated:** [October 2, 2025, 5:18pm UTC](https://neofinancial.discourse.group/t/the-neo-insighter-turns-1-and-we-re-celebrating-you/3059 "2025-10-02T17:18:37Z")

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We can’t believe it! The Neo Insighter newsletter is officially one year old. Over the past year, we’ve shared money tips, exclusive partner offers, and the latest updates from Neo. To celebrate this milestone, we’re gi…

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## [Upcoming change to savings rates + a sneak peek at what’s next](https://neofinancial.discourse.group/t/upcoming-change-to-savings-rates-a-sneak-peek-at-what-s-next/3067)

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**Author:** [@DaveMac\_Neo](https://neofinancial.discourse.group/u/DaveMac_Neo)\
**Replies:** 4\
**Last updated:** [October 1, 2025, 4:14pm UTC](https://neofinancial.discourse.group/t/upcoming-change-to-savings-rates-a-sneak-peek-at-what-s-next/3067 "2025-10-01T16:14:47Z")

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Hey everyone, Quick heads up that our savings rates will be changing on October 1, 2025. Here is what it looks like: Neo Cash account: 2.5% → 2.25% Neo High Interest Savings account: 2.5% → 2.25% Why? On Sept…

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## [🎉 Big News:  You can now open a new Neo Everyday Spending Account after closing it!](https://neofinancial.discourse.group/t/big-news-you-can-now-open-a-new-neo-everyday-spending-account-after-closing-it/2925)

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**Author:** [@Sana\_Neo](https://neofinancial.discourse.group/u/Sana_Neo)\
**Replies:** 9\
**Last updated:** [September 30, 2025, 9:33pm UTC](https://neofinancial.discourse.group/t/big-news-you-can-now-open-a-new-neo-everyday-spending-account-after-closing-it/2925 "2025-09-30T21:33:44Z")

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You asked, we listened! If you’ve previously closed your Neo Everyday Spending Account, we’ve got exciting news: you can now open a new one! :rocket: This option wasn’t available before, but as of today, it’s officiall…

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## [Neo virtual cards don’t wait for the mail!](https://neofinancial.discourse.group/t/neo-virtual-cards-don-t-wait-for-the-mail/3068)

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**Author:** [@anon21088155](https://neofinancial.discourse.group/u/anon21088155)\
**Replies:** 0\
**Last updated:** [September 26, 2025, 8:32pm UTC](https://neofinancial.discourse.group/t/neo-virtual-cards-don-t-wait-for-the-mail/3068 "2025-09-26T20:32:19Z")

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Hey everyone, Just a quick heads-up for anyone waiting on a card from us. Canada Post is on strike again, which means deliveries across the country are expected to take longer than usual. If you’ve recently applied for …

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## [🎉 Now Live: Joint Neo Cash Accounts Are Here!](https://neofinancial.discourse.group/t/now-live-joint-neo-cash-accounts-are-here/2826)

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**Author:** [@Sana\_Neo](https://neofinancial.discourse.group/u/Sana_Neo)\
**Replies:** 0\
**Last updated:** [August 21, 2025, 11:54pm UTC](https://neofinancial.discourse.group/t/now-live-joint-neo-cash-accounts-are-here/2826 "2025-08-21T23:54:11Z")

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Hey Neo Community! :waving\_hand: Big news, Joint Neo cash Accounts are officially live! You can now open and share a Neo Cash Account with someone you trust whether it’s a partner, friend, or family member. Whether you…

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## [Your Monthly Dose of Neo: The Insighter Newsletter, August Edition](https://neofinancial.discourse.group/t/your-monthly-dose-of-neo-the-insighter-newsletter-august-edition/2816)

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**Author:** [@Sana\_Neo](https://neofinancial.discourse.group/u/Sana_Neo)\
**Replies:** 0\
**Last updated:** [August 20, 2025, 7:51pm UTC](https://neofinancial.discourse.group/t/your-monthly-dose-of-neo-the-insighter-newsletter-august-edition/2816 "2025-08-20T19:51:01Z")

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Hey everyone! :speech\_balloon: If you’re visiting the Neo Community after reading our August newsletter, we’d really love to hear your thoughts. What did you think? Drop us your feedback! :one: Which of the newsletter d…

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## [We’re updating our policies to better serve you!](https://neofinancial.discourse.group/t/we-re-updating-our-policies-to-better-serve-you/2267)

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**Author:** [@Sana\_Neo](https://neofinancial.discourse.group/u/Sana_Neo)\
**Replies:** 0\
**Last updated:** [June 23, 2025, 9:29pm UTC](https://neofinancial.discourse.group/t/we-re-updating-our-policies-to-better-serve-you/2267 "2025-06-23T21:29:22Z")

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Big things are on the horizon! We’re gearing up for some awesome new products, enhanced features, and exciting partnerships. To support these upcoming changes and ensure our policies accurately reflect how we serve you, …

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## [Your Monthly Dose of Neo: The Insighter Newsletter, May Edition](https://neofinancial.discourse.group/t/your-monthly-dose-of-neo-the-insighter-newsletter-may-edition/2004)

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**Author:** [@Sana\_Neo](https://neofinancial.discourse.group/u/Sana_Neo)\
**Replies:** 2\
**Last updated:** [May 22, 2025, 11:49pm UTC](https://neofinancial.discourse.group/t/your-monthly-dose-of-neo-the-insighter-newsletter-may-edition/2004 "2025-05-22T23:49:21Z")

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Hey everyone! :speech\_balloon: If you found your way to the Neo Community through our May newsletter, we’d love to hear from you. What did you think? Share your feedback with us! :one: Which part of the newsletter did y…

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## [Back on the Court with Neo and the CEBL – Turning Up the Heat This Season 🔥](https://neofinancial.discourse.group/t/back-on-the-court-with-neo-and-the-cebl-turning-up-the-heat-this-season/1910)

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**Author:** [@Alex-Neo](https://neofinancial.discourse.group/u/Alex-Neo)\
**Replies:** 0\
**Last updated:** [May 12, 2025, 5:44pm UTC](https://neofinancial.discourse.group/t/back-on-the-court-with-neo-and-the-cebl-turning-up-the-heat-this-season/1910 "2025-05-12T17:44:24Z")

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We’re proud to be back on the court with the Canadian Elite Basketball League (CEBL). :basketball: Neo Financial is officially renewing our partnership as the CEBL’s Official Credit Card and preferred payment method for…

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## [Changes Coming to Your High Interest Savings Rate - Here’s What to Know](https://neofinancial.discourse.group/t/changes-coming-to-your-high-interest-savings-rate-here-s-what-to-know/1882)

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**Author:** [@Sana\_Neo](https://neofinancial.discourse.group/u/Sana_Neo)\
**Replies:** 1\
**Last updated:** [May 8, 2025, 9:12pm UTC](https://neofinancial.discourse.group/t/changes-coming-to-your-high-interest-savings-rate-here-s-what-to-know/1882 "2025-05-08T21:12:02Z")

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Hey Community :waving\_hand: We wanted to let you know that the interest rate for the Neo High-Interest Savings account will be changing to 2.5% starting today May 7, 2025. Why the change? The Bank of Canada has made t…

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## [New update coming to our Hudson Bay Card holders](https://neofinancial.discourse.group/t/new-update-coming-to-our-hudson-bay-card-holders/1478)

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**Author:** [@Sana\_Neo](https://neofinancial.discourse.group/u/Sana_Neo)\
**Replies:** 0\
**Last updated:** [March 31, 2025, 9:19pm UTC](https://neofinancial.discourse.group/t/new-update-coming-to-our-hudson-bay-card-holders/1478 "2025-03-31T21:19:51Z")

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:tada:A major upgrade is here! From the feedback we received from hundreds of thousands of Hudson’s Bay Mastercard—powered by Neo cardholders, we understand that everyone has different preferences when it comes to rewar…

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## [📢 We Want to Hear from You! Take Our Community Survey](https://neofinancial.discourse.group/t/we-want-to-hear-from-you-take-our-community-survey/1441)

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**Author:** [@Craig-Neo](https://neofinancial.discourse.group/u/Craig-Neo)\
**Replies:** 2\
**Last updated:** [March 24, 2025, 11:25pm UTC](https://neofinancial.discourse.group/t/we-want-to-hear-from-you-take-our-community-survey/1441 "2025-03-24T23:25:36Z")

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Hey Neo Community :waving\_hand:, We’re always looking for ways to make this community more helpful, engaging, and valuable for you! That’s why we want your input - what kind of content do you enjoy? What topics interest…

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